RETURNS & STORE CREDIT
If it doesn’t fit the mission, here’s how to send it back.
ELIGIBILITY
We accept returns and exchanges within 14 days of delivery if:
The item is unworn, unwashed, and in original condition
Tags are still attached (if applicable)
It wasn’t a final sale, limited edition, or launch product
FINAL SALE ITEMS
Some gear is non-returnable, including:
Custom drops
Launch-day pieces
Discounted or promo gear
These are final sale - no returns or swaps. You’ll see this clearly on the product page before checkout.
RETURNS AND EXCHANGES
Wrong size? Need to send it back?
Use our returns portal - follow the quick steps, and we’ll sort it.
Unworn gear, tags on, within 30 days.
No returns on launch-day drops, discounts, or final sale.
Exchanges go out once we get the original back.
Returns = store credit only.
Once verified, you’ll receive:
A return shipping address
Packing instructions
Store credit or exchange options
Do not send anything without approval.
FAULTY OR WRONG ITEM?
We move fast, but if we mess up, we’ll fix it.
Email us within 7 days of delivery with photos of the issue.
We’ll have it replaced ASAP.
NOTE:
DirtyBull is not responsible for lost return parcels, so please use tracked shipping.